How to Fix the WordPress Not Sending Email Issue?

How to Fix the WordPress Not Sending Email Issue?
(Last Updated On: September 9, 2018)

Hi everyone, I am Harsh. In this post, I am going to show you how to fix the WordPress not sending email issue!

So what happened in the past few days is that my WordPress was not sending ‘Thank you’ emails, ‘New Account’ emails, ‘Verification’ emails or some other emails. In simple words, my WordPress was not sending even 1 email to any user.

I was using some other plugin earlier. That’s why I was not worried at all. But when I came to know that this plugin is not helping at all then it opened my eyes. Then I decided to switch to another plugin. So without further ado, let’s get on the topic!!

Before resolving this issue, you should check whether your WordPress Email System is working or not! The following steps will help you to check that!

How to check if my WordPress Email System is working perfectly or not?

  1. Go to Plugins –> Add New

    Plugins - Add New
    Plugins – Add New
  2. Search for ‘Mail Bank‘. Install and activate the ‘Mail Bank’ plugin.

    Install and activate Mail Bank plugin
    Install and activate Mail Bank plugin
  3. You can subscribe to their email list. But as of now, I am clicking on ‘Skip & Continue‘.

    Setting up Mail bank plugin
    Setting up Mail bank plugin
  4. Now, click on ‘Test Email

    Sending test email via mail bank plugin
    Sending test email via mail bank plugin
  5. Now, enter your email address and click on ‘Send Test Email‘.

    Sending test email via mail bank plugin
    Sending test email via mail bank plugin
  6. The result will display! You can see my result below. It is saying that ‘Email Not Sent‘. It means the WordPress is not able to send emails. It means the WordPress Email System is not working perfectly!
    WordPress is not sending emails
    WordPress is not sending emails

     

As you can see above, the result is saying that the WordPress Email System is not sending emails! It is not working perfectly. So to resolve this issue, I have given a step by step guide to follow. Make sure to follow each and everything carefully.

How to fix the wordpress not sending email issue?

  1. Click on ‘Email Setup‘.
  2. You will see basic Info there. You need to make sure everything is correctly filled out. In my case, everything is correct already. Now, click on ‘Next Step‘.

    email setup in wordpress
    email setup in wordpress
  3. Now, select Mailer Type: ‘Send Email via SMTP

    send email via smtp
    send email via smtp
  4. Now, go to your hosting. Open cPanel. Then open your Email Account. I have opened my email account as shown below:

    open webmail email account
    open webmail email account
  5. In the right upper corner, click on your email and click on ‘Configure Mail Client‘.

    configure mail client
    configure mail client
  6. Then look for Non-SSL Settings. You’ll see Outgoing Server there. Copy those details.

    outgoing server in non ssl settings of webmail
    outgoing server in non ssl settings of webmail
  7. Now, paste them into SMTP Host and SMTP Port respectively.

    settings for mail bank
    settings for mail bank
  8. Now, set the Encryption to ‘TLS Encryption‘ and set the Authentication to ‘Login‘.

    encryption and authentication in mail bank
    encryption and authentication in mail bank
  9. Now, it’s time to fill your full email address and your email password.
    After that, tick the checkbox which says, “Yes, automatically send a Test Email…”
    After that, click on ‘Next Step‘.

    how to fix the wordpress not sending email issue
    how to fix the wordpress not sending email issue
  10. Instantly after clicking on the ‘Next Step’, you’ll see the result. My result is that ‘Mail Sent‘. It is shown below.
    Now, click on ‘Save Settings‘.

    Buy me a coffeeBuy me a coffee

    wordpress is not sending emails - solution
    wordpress is not sending emails – solution

As you can see, it worked like a charm. So far, this is my favorite plugin because it solves email sending issue very nicely 🙂

Moreover, you can go to the WordPress Dashboard and see the Mail Bank Statistics. Mine is shown below:

Mail bank statistics
Mail bank statistics

It will show you how many emails have been sent and how many not.

In the screenshot above, you can see 4 Emails not Sent. These were not sent when the Mail Bank was not installed.

I really hope you like this post about ‘WordPress Not Sending Emails’. I’ll be back with yet another post! Stay tuned!!

Regards,
Harsh

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